[Resolved]  SBI Credit Card — Fake call from SBI Credit Card on REWARD point adjustment

Address:

Bangalore, Karnataka

Hi Please investigate and help me to get back the transaction by 'AMTEC ENGINEERS' and 'Deal At Once' . Last Monday, I got a call from SBI card back office 'Name: Rajeeb Sharma, SBI Gurgoan branch', he had updated me all my a/c details and offered me the gifts from 'Deal At Once' against my reward points. He said that according to new RBI guide lines, all customers are offered to avail the Reward points gifts. And its not going to charge to my credit card a/c, because its a reward point adjustment. Even when i asked twice he had given SBI tollfree and 39020202 phone no to cross verify same offer. But today i had validated the transaction, saw that 6999 already charged to my SBI Credit card a/c. How can SBI do that, i had immediately blocked my card and raised a sev1 complain on SBI Card. SBI card customer care is telling there is no such REWARD point adjustment scheme, and that call was a FAKE call. Take immediate strong actions against 'Rajeeb Sharma'. thank you. krushna