[Resolved] SBI Credit Card — fraud transaction on my sbi credit card

[email protected]

from Delhi, Delhi

Address:

New Delhi, Delhi, 110092

Hi sir

At 8:59 pm on 23rd augi received an otp from mobikwik n till the i time understood anything as this was not initiated by me... The transaction of rs 30000/ was done from my credit card # [protected]/ from mobikwik... N after 10 min again i got an otp of rs 10000/ from ccavenue recharge but before that i blocked my credit card

So please help in refund of rs 30000/ to back my cardit card... N please stop sending bill to clear the payment

Thanks in advance for all support

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Nov 30, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

State Bank of India [SBI] Customer Care's response Dear [protected]@gmail.com, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.

Verified Support

Oct 25, 2018

State Bank of India [SBI] Customer Care's response Dear Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 82003 in your mail to enable us to address your concern on priority.

Verified Support

Oct 27, 2018

State Bank of India [SBI] Customer Care's response Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.