[Resolved]  SBI Credit Card — NO ACTION TAKEN ON MY COMPLAINT REGARDING UNAUTHORIZED TRANSACTION ON MY SBI CREDIT CARD

Address:

Chennai, Tamil Nadu

I am sasianand from chennai used a SBI GOLD AND MORE CREDIT CARD NO.[protected].On December 17th 2012 my credit card was debited RS.12, 000 without my authorization through ICIC PRUDENTIAL LIFE MUMBAI.On the same day I have made a telephonic complaint no action was taken by the sbi card.so I made a complaint through email on the following dates with ref no namely 1.march 5 2013-Ref no-caseID=[protected], 2.april 23 2013-Ref no-caseID=[protected] 3.OCTOBER 8 2013-Ref no-caseID=[protected].Till then they are putting the fine for that unpaid amount and they are sending the bill monthly and their collection persons calling me to my mobile and forcing me to pay bill and torturing me regularly.Eventhough the dispute s not cleared .They also not taken any action against my dispute complaint and not giving any information about dispute status .Always the customer care person is telling only under the investigation even some collection person from sbi card is telling that your case is not filed.Sir please kindly take strict action against sbicard on this problem and clear the unauthorized transaction taken on my card and clear all the charges charged because of the unauthorized transaction on my card.If needed please put penalty for SBICARD also for torturing and harassing the customer continuously for more than 10 months. Thanks and Regards T.Sasianand [protected] [protected]@gmail.com