I mr. Ramsaran singh holding sbi card no.[protected] asked mr. Rehan in sbi bank credit card department in pathar pratima west bengal branch in on 03/10/2018 to block my card permanently as i do not know how to use and on 03/01/2019 there was fraud call from mobile no.[protected] presenting your sbi card department and said i[censored] want to block your card you have to give some otp numbers for four times which will coming on your mobile, as i want to block my card i have given that numbers and after that all fraudulent transaction of rs.88000 was done. I have done police fir on this matter and also done complaint to my sbi bank. But sbi bank not done any investigation and told to pay rs.88000 first and my investigation will go on till 02/07/2019. After that they will answer., till then i to have wait.in sbi bank and card department there many officers who are attached to these type persons who are doing this type of frauds otherwise how will they know that i was going to close my card. I have done payment otherwise sbi bank will also charge interest on fraudulent charges. Waiting till now weather sbi card will return my money or not.
Regards
Ramsharan singh
[protected]
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Feb 15, 2019
Complaint marked as Resolved
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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