Address: | Guna Madhyapradesh | Website: | www.sbicard.com |
My SBI credit card has been blocked since 01 July 2022 due to KYC. Since then I have requested and contacted to unblock the card several times by calling on customer care numbers [protected], [protected] and also through E-mails and SMS. In which I was asked to send mine self attested documents such as Aadhar Card, PAN Card, Sign and photo through E-mail i.e. on kyc.[protected]@sbicard.com and [protected]@sbicard.com for completing KYC . After this, All the above mentioned self attested documents were sent by me on above mentioned E-mail. But It has been almost 22 days today, the card was blocked, but neither My KYC has been done from SBI Credit Card Team nor my credit card has been unblocked.
On 17.07.2022 I got a call from SBI Credit Card Team customer care representative number[protected] at 17:00 PM on which customer care representative told me and directed me to fill the KYC renewal form with self attested photo and self attested address proof on kyc and Email those documents at kyc.[protected]@sbicard.com and [protected]@sbicard.com.
By filling the KYC Renewal Form, signing it, affixing self-attested photo and self-attested address proof, I have emailed it to kyc.[protected]@sbicard.com and [protected]@sbicard.com.
It's been 22 days since this complaint written, my KYC hasnot been done and card hasn't been unblocked yet so I can't use the card. This is causing me a lot of mental pain. A lot of my time has been wasted and it is happening. I am being mentally harassed by SBI Credit card Team
This credit card is being used by me since last 04 years, No irregularity has been done by me in paying the bills of the credit card even after This proves that I am being mentally harassed unnecessarily by them.
So, Please I heartly request you to help me in this case to unblock my credit card . I shall be great thankful to you.
Regards
Rajneesh Kumar Sharma
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