[Resolved] SBI Credit Card — transaction on sbi credit card

Mrityunjoy Roy

Address:

New Delhi, Delhi, 110056

In spite of all out standing billing amount of my sbi credit card no [protected] a sum of rupees 2138.65 as on statement dated 16 dec 2018 and payment due on 05 jan 2019 has been completely paid. Out of which the payment of amazon bill amt rs 12, 475.65 has not been cleared still date although i have already paid. Moreover, it is seen that the double emi amount is also deducting in monthly statement with interest.

I have tried many times to contact in the sbi credit card customer care no [protected], mentioned in the bill, however, no good response/attention given. Please instruct to sbi for consolidation and rectify the statement to avoid double payment.

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May 8, 2019

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2019

State Bank of India [SBI] Customer Care's response Dear Mrityunjoy Roy,

Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 136328 in your mail to enable us to address your concern on priority.