[Resolved] SBI Credit Card — unethical behaviour | |||||
Dear Sir/Madam, I am requesting you to please consider my complaint against SBI collection agent and I got a call from the following number [protected] - stating that i have not made my payment. I agree i am behind my credit card payment and I am paying minimum due and last payment of Rs. 1000 was made on 8.April. 2018 and 8000 on 9.April.2018. After making the minimum due they have given my details to collection and they are calling all my relatives and telling them I have asked them to make payment on my behalf. Was this information helpful? | |||||
May 18, 2018 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Apr 12, 2018 Updated by Rohan2606 Dear Sir/Madam, I am getting harassment calls from SBI collection agent - I have made my min due payment then also they are harassing me. I have attached my payment history for last one year. requesting you to please assist with the same. Me and some of my distance relative and friends are getting calls from[protected] and from [protected] Regards Samuel Rohan Prabal  Verified Support Apr 13, 2018 State Bank of India [SBI] Customer Care's response Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 35750 in your mail to enable us to address your concern on priority.
Verified Support Apr 16, 2018 State Bank of India [SBI] Customer Care's response Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 35750 in your mail to enable us to address your concern on priority.
Apr 16, 2018 Updated by Rohan2606 Dear Sir/madam, Please let me know what has to be done _ I have not yet received call from SBI to resolve the harassment calls being received from the collection agent. Today I again got a call at 12:19 pm from[protected] – telling me to pay as I have not made any payment which is not correct. I have again attached the payment history to SBI card for last one year. Need you to please intervene and support. Samuel Rohan Prabal [protected]/[protected]   | |||||
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1. Term Account No.[protected] Sanction loan Rs.16.10 Lacs and outstanding loan amount Rs.5.88 Lacs.
2.KCC Rs.3.00Lacs and outstanding Rs.3.00 lacs.
Inspection charges debited Rs.6197.95 on 16.03.2018.
Inspection charges should be debited on outstanding amount hence excess amount be refunded.
Snehlata Sahlot