SBI — credit card unnecessary charges

Address:

Tidel park chennai, Chennai, Tamil Nadu

Respected mam,
My SBI credit card number is [protected]. My contact number is [protected]. Valid upto 6/23. My name is Ipsita Roy Barman. I took the card 1year 6months back and since then every month near about 1000 rs is being deducted as a credit card bill. I went to my branch bank but they said it can't be taken back in the bank., I called the customer care helpline but they said I will have to pay an outstanding of rs 7041 . I never used the card even once in my life. I never knew it was this fraud.pls refund my money as soon as possible. I have called the customer care toll free number several times and lodged the complain, they assured me that by 19th August 2019 I will get the refund of these unauthorized deductions, but still no sign of it, how can you guys debit unnecessary amount of money without the consent of the card holder? Mam please this money is not easy to earn, please dont come up with any excuse like your customer service and immediately check through my account and refund me all my money, please solve it immediately because again in next month they will deduct 1000 when I will get the next salary. Pls pls return my money as soon as possible and stop my card.
Thanks
Ipsita Roy Barman