SBI Credit Card — Zero due statement and noc not received

Address:New Delhi, Delhi, 110017
Website:www.sbicard.com

Hello sir,

I was holding sbi credit card number 4377-xxxx-xxxx-7940. due to financial difficulties i decided to settle my card. the final settlement amount was fixed for rs. 19, 100 (nineteen thousand one hundred rupees). the letter was issued to me on 18/03/2016. ref no - sbi/del/2016/99988. tracer no:del[protected].inspite of my full payment of the of the settlement amount, i have not received my zero due statement and my noc. neither my account is updated in cibil as settled. i tried to contact the guy who issued my noc ; however they are not responding to my phone call. i do hope a bank of your statute will behave professionally. kindly do the needful and please issue my noc.

Riasat hussain
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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Dear Customer,

We would love to get in touch with you and address the issue, request you to please mail us your detailed issue and contact or card details at [protected]@sbicard.com to enable us to address your concern on priority.
dear sir I am snehasish ghosh I have no recive my noc plz send my noc my mail id -s.[protected]@gmail.com/my home address.i will settlement my card pement no due my card pending pement.but I have no recive my noc.
State Bank of India [SBI] Customer Care's response, Jan 11, 2018
Verified Support
Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at sbicard_cares@sbicard.com mentioning reference number 13599 in your mail to enable us to address your concern on priority.

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