SBI — dishonouring cheque without any valid reason

Address:

101, Samta Villa, 52 Anurag Nagar, Behind Press complex, A B Road,Indore, Indore, Madhya Pradesh, 452010

Sub complaint against sbi.

Sir, i am a above 70 years age. I have complaint for services given by sbi. I have my account no [protected] in sbi branch phadnis colony, code 30144, indore.
I have issued a cheque no [protected] of an amount of rs 3275/- for national insurance company for my car insurance on 5th may 2019. This cheque has been dishonoured by sbi on 10 may 2019 and deducted an amount of rs177/- stating that this has been dishonoured without indicating any reason.

I made complaint to sbi and my complaint no is [protected] and they send me massage as under:-

"your complaint [protected] has been attended to and closed after resolution as:thankyou for the feedback. Necessary action has been taken to improve customer service and employees suitably counseled to provide suitable responses to customer queries.."

I have request that once sbi has taken action then my deducted amount of rs 177/- may be refunded. So far no action has been done by sbi.

My complaint is still there that "cheque book issued by bank, i have issued my cheque to national insurance company for car insurance, my bank balance is sufficient, you have taken action against staff then why not to refund my amount of rs 177/-"
Since i am above age 70 years and i am troubled by bank. Please solve my problem.

Thank you.

Suresh kumar j chandwani
Sbi account no [protected], phadnis colony, bank code 30144, indore.
My mobile no [protected].