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State Bank of India [SBI]

[Resolved]  SBI — dispute

Address:New Delhi, Delhi

I have dispute one of the transactions made from my SBI credit card and asked SBI credit card team not to process the payment but as yet didn't received any response from them. In the meanwhile I have blocked my card as well. It's really a tough task to have a word with customer care team as there is waiting of 30mins. on an average every time. I want a revert call back from them along with the confirmation that transaction disputed will credit the amount back to my account. Ankit Tandon [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Ankit,

Thanks for sharing the Contact details, we will get in touch with you soon and address your concern at the earliest.
Although we would request you not to post your contact and card details publicly but mail us at [protected]@sbicard.com next time.


Regards,
SBI Card
Reply
Dear Ankit,

We tried to establish contact with you at 12:50 PM but we were unable to do so. Request you to please share a suitable time to call to address your concern on priority

Regards,
SBI Card
Reply
You can contact me before 11am in the morning/ between 2-2:30pm/after 9:30 pm.

Regards
Ankit Tandon
Reply
Dear Ankit,

We have sent the communication at your registered mail id with regard to the concern raised by you. Please send additional information/form as required from your end to enable us to address the issue earliest. Please call SBI Card helpline for further assistance.

Regards,
SBI Card
Reply

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    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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