Address: | plot No. 169-C, P&T colony,Bandlaguda Jagir, Hyderabad | Website: | SBI online Personal |
When i click on "All Deposit accounts " in SBI Home page. Earlier it used to show consolidated Grand Total figure of all FDs at the bottom. But now grand total is not shown, it is creating lot of discomfort to customers, its very nuisance to customer to take calculator and add all the FDs to know the grand total.
Its against to the customers user friendly service.
Also against to RBI rules towards customer satisfaction.
Customers are not satisfied for hiding the Grand Total figure of all FDs. Was this information helpful? |
Post your Comment