SBI Life Insurance — loss in fund value due to SBI life staff clearness

Address:

Almora, Uttarakhand

Dear Sir, I am holding SBI Life insurance policy no. [protected] (attached) dated[protected] name of Mrs. Vinita Upadhyaya. I have been visited your Almora Branch on[protected] and done all the policy closing related formalities. The fund value told us by the concerned person was INR 204954.99 and he informed us the same day he will close the policy and within a week you will get the fund value on your giving bank account. After few days when we enquired about the status of our fund value the branch staff informed us this policy is close today[protected]. I was surprised to hear this from the conserned official and as per his statement the value was decreased around 3000 INR. Even if all the formalities were done from our part and was clearly informed to the staff to close on the same day and just because of staff clearness why we have to bear this loss. It is requested to SBI Life please inquire this case on urgent basis and recover the loss. Thanks and Regards, Vinita Upadhyaya