[Resolved]  SBI Mutual Fund — Worst Worst Worst service ever

Address:

New Delhi, Delhi

Zero Honesty - promised by many (many, I mean it) that they will call back but never did. Zero Best Practices- claimed by some not recording/ conversation/notes in system to follow up, can you believe this? Zero Common Sense- Blaming customer for every and any thing, contradicting with they/their team suggested earlier. The SBI mutual find employees have a exceptional expertise (more then CAMS employees) in rejecting request for change of name even though all there requested documents are submitted and that too after 25 working days (which by IRDA rule should be processed in maximum 7-10 days - Clearly not following any rules) and that too again and again. Only if they could use a bit of common sense things would have been lot (a lot) better.