SBI RACPC Noida — Home loan application delayed and the rejected due to retribution

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have applied for Home loan on 8th May 2014 at SBI Branch Sector 36 Noida (Application Number[protected] and provided them all the documents including 3 cheques (of Rs 6500, Rs 2700, Rs 1500) for Loan processing, Advocate and Assesses fee. All these documents were couriered to RACPC Noida by SBI sector 36 on 9th May. For 1 week when I didn't heard anything from SBI Branch, I went to RACPC Noida on 17th May to inquire about my application status As per RACPC Noida they didn’t received application from SBI branch. I went to branch and checked with Manger and the courier company guy . After investigating for 2-3 hours we got to know that bank has made the proposal for Car loan and sent to RACPC Noida, RASCPC Noida didn’t inform the bank about this error and was sitting over it for 1 week, had I didn’t intervene it won’t have gone forward. RACPC asked me to correct the proposal to home loan so I went back and fro between RACPC and SBI branch 5 times and Finally I submitted the proposal at 1:15 PM on 17th to Miss Monica. I requested her to enter the details but as per her she won’t enter it today as Senior Manager has asked her not to enter after 1:30 PM (and her personal rule is no entry after 1:15 PM) I see that state bank Noida is run by lazy people who has no concern with people issues. These guys just sits and gossips in office. “Seems like Modi’s jargon better days are coming suites well with RACPC Noida employees J Again on 19th May I went to RACPC Noida and met Miss Sashi as per her my application is allocated to My Alok I met Mr Alok and informed him about the problem and requested him to expedite the loan process. Things seemed to be working well and on 27th May a representative Yakub Raza from Advocate (Rajendra Gupta Associate) asked to show him the original Allotment letter and receipt. I met him at the metro station and showed him the originals, During that process he asked me to pay the certificate fee by cash or cheque, I told him that I have already paid it to bank, and in case he has any concerns he need to talk to bank. Now on 2nd June I again went to RACPC Noida to enquire about the loan. I met Mr Alok and as per him Advocate (Rajendra Gupta Associate) has sent an objection, I asked him to me show me the objection. As per the Objection Addressed to RACPC the Advocate wanted to know who will bear the Advocate fee, and how will it be transferred to him then only then he will process the document. This letter was received by RACPC 2 to 3 days back again they were sitting over it. Now this is between RACPC Noida and their Advocate issue that need to be resolved between them and without my persuasion and interferences. But again I had to step in and chase the advocate and bank on each day to resolve it. Today 2nd June Advocate said that he will be applying for Certificate and it will take 3 day to get a certificate but god know how much time RACPC Noida will take to process further. Just now 3rd June at 12:42 AM I got a call Mr Alok ([protected]) that they are stopping the processing as collateral is need and I have provided them Guarantor. This is happening after I filed my second complaint (number -- AR46521) on 2nd June. Is this retribution against my complaint. Now my Builder is demanding money in 8 days as 50 days’ time period will be over on 11th May . Kindly let me know who will bear the Penalty? Why the application was entertained when you guys can’t provide the loan I am literally disgusted with unprofessional behavior of SBI and RACPC Noida. SBI should name their home loan as “Shame and torture loan”. At times I feel that this delay and rejection is done deliberately to exhort money from gullible middle class. Who’s only dream is to have a Home of its own."