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SBI — Refund initiated but not received

I have ordered products from myntra.com on 4th of may 2023 and that order got cancelled by Myntra on 15th may 2023 it was a pre-paid order and they inhitetd the refund of cancelled product but ammount is not reflecting in my bank account . along with this details I am attaching the screenshot of e-mail conating reference ID which is given by myntra.com
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