[Resolved]  SBI — refund issue

Address:

524224

I have orderd 2 back cases from amazon and i have cancelled one case i got 384 rupees they gave me refund reference number #[protected]
And other case issue is i have returned one pouch and i got 506 rupees they gave me refund reference number 565352 it's been 20 days and i haven't got my refund yet when i call to amazon. They are saying that i have to contact bank customer care i hvad tried that also they are saying that you have to visit branch and need to complain and i have gone to bank also they are saying we are not responsible for amazon issue