[Resolved]  SBI — When issued SBI credit card, I was told no fee for 1 year, but charging from day 1

Address:Chennai, Tamil Nadu

Hi, I received SBI credit card and I was told its free credit card and no administrative fee for 1 year. But I got the message from day1 and asked me to pay the penalty too. But I still have not activated my credit card. I taught of returning my credit card and called customer care, but no one is picking phone. its looks like they are keep dragging the matter and increasing the fee. How should I hand over my credit card? What is the procedure for that? If they asked fee, how should I avoid or file the complaint against to the bank? Please kindly clarify. Regards Logu
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Aug 14, 2020
Complaint marked as Resolved 
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We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 102811 in your mail to enable us to address your concern on priority.
We are awaiting the additional information ( Your card number/ contact details or documents) as required from your end to help us address the issue raised by you. Kindly mail us the required information at [protected]@sbicard.com.

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