[Resolved]  SBIcard — Annual fee with penalty on not delivered credit card

Dear sir/mam,
My self Anand Singh sbicard holder since 2016.

My existing card validity expired in December 2021. At that time I had no outstanding on the same card.
I paid complete outstanding with annual fee of 2022. And I raised a request to deliver renewed credit card on my address which was maintained in a separate service request.
Which was rejected without any reason

In the year of 2023 sbicard Team charged annual fee on the same card.for Which delivery also pending till date.

On dated[protected] I paid complete outstanding of rupees 1061 INR but due to pending in delivery this paid amount reverted back in my original account. Due to the reason I am not able to pay outstanding.

Then I raised another service request to change address by filing self attested driving licences.
But sbicard Team rejected this request also and charged penalty on penalty and force to pay the same.

So I request you to close or deliver this renewed credit card without any penalty .
I case of delivery I will pay annual fee only

Disclaimer:
Myself Anand Singh provided details is correct 100%.

Thanks and Regards
Anand Singh
Mob.[protected]
[protected]@gmail.com
+4 photos
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Apr 12, 2023
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Mar 07, 2023
Updated by Hcstanand
Dear team,
Have you tracked the problem???. what is the issue in that. How... how can you closed this request without arranging call back.

Base on shared screen shot. I proceeded payment on dated 21.2.23, but due to inactive card amount reverted into my account.

Why I should pay penalty on that.

Note:- I am not satisfy with this resolution.

Thanks Regards,
Anand Singh
Verified Support
Mar 12, 2023
State Bank of India [SBI] Customer Care's response
Dear Customer, we were unable to contact you at the phone number you provided. Further, we would like to update you that, we have sent the communication at your registered mail id with interaction[protected] regarding the concern raised by you. Please confirm if any further assistance is required.
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