SBM — Banking issues

Website:

retail.onlinesbm.com

Ted the change of mobile number through internet banking the reference number is ehs6903620

Please inform the difficulties to you superiors when i had given form to change the mobile number

Please have a relook into your system with it people your security is fine but how many days it will take for you to completely resolve my issue

With regards

Pai
From: shakthi prasad pai
Sent: 06 january 2016 10:12
To: '[protected]@sbm.Co.In'
Subject: re: account number [protected]

Dear madam or sir
The password is reset but otp is not coming to my mobile
The otp is going to my old number when i had given an application to change my number for all the transaction wether it is net banking or atm or other banking activities on urgent basis
Please look into this mater

With regards

Pai

From: [protected]@sbm.Co.In [mailto:[protected]@sbm.Co.In]
Sent: 29 december 2015 18:24
To: shakthi prasad pai
Subject: re: account number [protected]

Just reset the password, and send the hard copy to bank for authorisation


Sbm
Secunderabad — shakthi prasad pai wrote: — to: "[protected]@sbm.Co.In"
From: shakthi prasad pai
Date: 12/29/2015 05:32pm
Subject: re: account number [protected]

Profile password should be reset immidiatly i have not transacted any thing through internet
I have not used the net banking then how the profile is set

Shakthiprasadpai
Tara aerospace systems ltd
_
From: shakthi prasad pai
Sent: tuesday, december 22, 2015 3:30 pm
To: [protected]@sbm.Co.In
Subject: re: account number [protected]

The following is the address off my office

Please send me the new atm card to the below mentioned address


Adressofmy office
Surveyno-255, adibatlavillag, ibrahimpatnam (M), ranagareddydistric-501510.

From: shakthi prasad pai
Sent: 21 december 2015 18:15
To: '[protected]@sbm.Co.In'
Cc: '[protected]@sbm.Co.In'
Subject: account number [protected]

To the branch manager

I had applied for the duplicate password

25 days back

My net banking also is not working

Phone banking is also not working

Please help me in this regard

I had come to your bank thrice but it was not fruit full


I am not only the person suffering from the inability of the bank to serve the customers there are many people like me from my company

We are not happy with the bank services net banking services is not working from past 1year i had complained to the grievence cell also but it was not helpfull attached proof

According to rbi regulation the problem should solved within 7 days of my application

If the problem is not solved within 24 hours i will be forced to take action through other route


I have to travel 50 km to come to your branch

Thrice i had spent nearly 1000 rs to and fro expenses

I cannot come to your bank every now and then just to get the password

Please send me the password through courier

With regards

Pai — disclaimer — the information in this mail is confidential and is intended solely for addressee. Access to this mail by anyone else is unauthorised. Copying or further distribution beyond the original recipient may be unlawful. Any opinion expressed in this mail is that of sender and does not necessarily reflect that of state bank group. —