Screenguard.co.in website giving advertisement in facebook book different product but delivery is different. I was booked i phone 8+ back cover which is so shine and logo radium but they did deliver entirely plain sticker back cover and fully scratched condition. I have raised tickets return back but no response from them
Your shipment #[protected]
Order #[protected]
[protected]@screenguards.co.in
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Screen Guards India customer support has been notified about the posted complaint.
Feb 01, 2020
Updated by Muthu kumar A Shipment id: #[protected]
Order Id : #[protected]
Bluedart shipment with AWB id #[protected]
Verified Support
Feb 03, 2020
Screen Guards India Customer Care's response Dear Muthu,
We sincerely apologize for the inconvenience you had with your recent purchase (Order ID: [protected]).
We all are customers at some point of time, therefore, we can very well empathize with your situation and agony when the order was placed, your money and time were invested but still the order received was unsatisfactory.
Please be informed that there is a thin poly layer applied on the back of the cover that you need to remove to get the shiny cover out for use.
Moreover, in order to get the Radium working, please keep the cover in a direct sunlight or artificial light for 15 minutes and after that when you get the cover in the dark area/room, it glows automatically.
Hope this helps!
For any further assistance, please reply to this email or call us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).
Kind regards,
Screen Guards India
Feb 10, 2020
Updated by Muthu kumar A But product difference from online and received product. Quality is very bad. Please take return and return my money
Feb 11, 2020
Updated by Muthu kumar A No more reply from screen guard India.i am expecting my money return back.
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