Screen Guards India — order id [protected] cancelled by the system. awaiting refund.

Address:

Block B, Plot No. 16, Keshopur Industrial Area, New Delhi - 110018

The order id [protected] placed on 03rd may for an iphone 11 screenguard worth rs. 469 (After discount) has been cancelled by the system. The amount has been debited from my account. By when can i expect the same to be credited to my account?
Have dropped several emails but no reply. Called multiple times but unanswered.
Have filed a complaint with consumer forum and grahak seva kendra.