I ordered a case iphone XR and screenguards india asked me to pay money and i have paid through google pay. After completing the order when the money got deducted it says order cancelled and no refund is generated and even if i try to login to my account in screenguards india it says error and even i tried mailing them, whatsapp messaged them no response from them not even a single time, till now i got neither refund nor the product. This is My Order #[protected]
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Apr 28, 2022
Complaint marked as Resolved
Screen Guards India customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2022
Screen Guards India Customer Care's response Dear Rahul,
Thanks for letting us know about your recent purchase (Order [protected]).
We really apologize for the inconvenience caused to you. Please be informed that we have received your payment of Rs.809.1. Hence on the behalf of the same, we have successfully placed a new order ( [protected]) for you, which you will receive in the next 2-3 working days.
Moreover, we have shared this case with our concerned team as well so that the same error can be avoided in the future.
Hope this resolves your concern.
For any further assistance, please reply to this email or call/Whatsapp us at +91 [protected] (Mon-Sat: 10 AM - 5 PM).
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