Seabird Tourists — Seabird Tourists Cheating passengers

We booked AC sleeper bus for 4 tickets(middle sheet) from Goa to Bangalore[protected]. Bus Departure from Panjim is 5PM and the bus started after 6PM from Goa.
Around 7.30PM, the driver was telling the clutch is not working and we need to shift to other bus.
we were waited more than 2 hrs and they sent to other non AC sleeper bus and gave last birth sheet. whole night my kids did not sleep and they got injured in head and leg in this journey.
I assume the bus what we travelled is started with 9 passengers. so they made the drama as the bus got breakdown and sent us in other bus which is not filled with full seats.
Very bad experience I had in this bus travel. I won't suggest Seabird transport for long journey. In addition, around 12PM they stopped the bus for dinner and the hotel is very bad and the food is not good