Select... — wrong item sent item no: 63024

Address:	575002
Website:	www.consumercomplaints.in/new_complaint/?fromcompany=Nattashi.in

I ordered no: 63024 for a saree orange colour, embroidered on 2nd october 2018. But i have received a piece of cloth instead that cannot be used for anything. Already filled the complaint form twice but still no response till date.
I want the money rupees 599/- to be refunded and let me know how to return the product. Here is clip of the complaint registered.
Grahak suraksha
Mon, oct 22, 6:32 pm
To me, grahaksurakshawebsite

Dear cynthia santhmayor,

We have received your below complaint just now on our website.
We're checking your complaint details and will update it on the website very soon.
Please check on the website after 1 hour about your complaint.
Your complaint details that we received are as below:
Complaint details:

Complaint against: wrong item sent item no: 63024…. Wrong consignment sent
Email address of wrong item sent item no: 63024…. Wrong consignment sent:

Customer's details:
Customer's name: cynthia santhmayor
E-mail:[protected]@gmail.com
Contact no. [protected]
City: mangaluru
State: karnataka
Complaint category: others
Claim amount (Approx.): 599
Subject: wrong item sent item no: 63024
Complaint description:
Already submitted refund form.. No reply yet..

This complaint is under review for 1 hour. Please check on website after 1 hour. It will be found at the below page:
http://www.grahaksuraksha.com/

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