Self Employed — Cinipolis Worst Assistance and Worst Staff.

Address:

Bangalore, Karnataka

Hi I am Santhosh Kumar from Bangalore, i have been to cinepolis at Royal Meenakshi Mall for Baahubali (Telugu) Movie, I bought the Ticket from the counter and entered the Hall and I found that the Ticket Print was unclear Soo I walked to a person near the Screen and requested to let me know what is my seat Number, and he advised me to wait for few moments and never thought of letting me the ROW/Seat #, Later I requested a Young lady to assist, she was helpful, she herself took my tickets and cross verified the Row and Seat Number and guided me to the place. BUT Actual Problem was here... I was advised to Take ROW G- Seat 5 and 6, and few minutes later 3 Senior Citizens had come and asked to move away from the seat, and I was surprised, and asked, why that is so! They said that, this is our seat and we have booked it online and they did show the Confirmation, and they were right. I again did go back to the same young lady and explained the situation and she made me wait for a min and requested help from her subordinate, and he took my Ticket back to the Counter and came up with no solution, and took me to those Senior Citizens and requested them to show their online Tkt and he had no clue what to do next, and he offered me to take a seat somewhere in the middle which i dint feel comfortable as I was with my wife. There were hardly no seat that movement, later he managed to make us seat at some corner and took my tkt advising he will reprint the tkt with new seat numbers and will be back in a min, I was waiting for the ticket to come and he never turned up even after the movie ended. On my en route to exit I requested a personal to check on my situation but he was least care even to listen, Y in need that tkt print is because i had to claim as it was a complementary from my Office. i did ask twice and he said to consult the Counter for more help, when i did go there i found lot of ppl waiting for Ticket and felt this is a Worst place that i never visit again or do Recommend to any when it comes to an option.