Sendmygift.com — No delivery of my order till 1 month time

Address:	Kolkata, West Bengal, 700002
Website:	sendmygift.com

I had Place an order for gift of dairy milk chocolates on sendmygift.com. I had placed the order on 14th Dec which has to be delivered on 2-3 working days. But till the date 5th Jan I had not getting any delivery from website. When I call to customer care they have continuously replying the same "We will concern your order as soon as possible". I had email them for reason to late in my order delivery but they reply the same. When I force them to deliver my order as soon as possible they reply me that your order has been successfully delivered. I had also ask them to give me proof for delivery then they had block my account on their website & also reject my email from their complain email. I had also tell them to cancel the order & refund. They reply me that "we can cancel your order but you will not getting refund in your bank, you will get balance on wallet which can be used for another order". If I am not satisfied with service then why I should buy any product from them..?? So you will not getting your money back once you placed an order. Don't trust on website, they have no value of your emotion. Totally fraud website, worst customer support.