Sendmygift.com — Not deliver my order neither cancelled nor refunded money

Address:	560068
Website:	www.sendmygift.com

My order no.[protected]
I ordered a gift on 5th oct. It was supposed to get delivered by 9:30pm but those guy were making me fool and till 11:30 they didn't deliver my order at all. Throughout the duration they were making me fool, i was totally unrest and mentally tensed because of their false statements.
I sent a complain cum cancellation email on their email address: [protected]@sendmygift.com but still its not cancelled and money is not refunded.
They are cheater and should not be allowed to be in market.
They took money in advance and not delivering, the item after that in place of apologies they eat customer money.
Don't trust this site. It's a fraud site.