Address: | Gurgaon, Haryana, 122001 | Website: | www.sendmygift.com/customer/account/login |
Dear sir/ madam
I have booked one bunch of flower from you site on 6th february 2016 for 7 february 2016 at 9:30. Order no.[protected]
Your executive committed me to delivery on time but that was not happened again i called up on 7 february 2016 at 10:30, your customer executive told me there was some technical issue we will deliver it till 9:00 pm surely. He assured me but again my package was not delivered again i called up at 8:45 pm then your customer executive told me it was not in process tomorrow we will process and it will delivered then i cancel the order and ask my reference no. He told me take your order no andwe will send cancellation mail with in 24 hours. I was waiting silently for your mail but till 9th feb i havenot received any mail again i called up your customer service number i had word with mr sharad, on 9th feb2016at 12:30 (Approx) he was committed me that i have received cancellation mail till evening.
Now till not receive any mail any refund& any msg from your side. This is my last intimation to you guys
This is not a matter of money, this is all about your concerned toward customer. Waiting for your response. Please do needful and refund my money.
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