Sendmygift.com — Order not delivered and showing order complete

I was getting my order at 10.30 pm . Before that i called your customer care so many times. I follow up with you guys 7 pm on that day and your customer care executive said that i got my cake in 3-4 days and even i was not getting my cake your team change my order status completed. you all are spoil my day.

After that i was getting my cake and that cake was not good in shape, my message was not wrote on that cake, knife was broken, candles were not provided. I order only red rose bunch and delivered mix color roses . on that day everything was bad.