Sendmygift.com — Order processing since one month

Address:

Bangalore, Karnataka

I placed an order a month back and paid the amount as well but there is no update on the order yet.neither the item is delivered nor the refund is given.such a fake company.i read so many reviews now and i am thinking why cant we shut down this company.
i tried contacting the company too many times but none of there number is working, neither do they respons on the emails.i have received a mail from them that we have escalated your issue but than again nothing happened.