Sendmygift.com — Poor and incomplete order delivered

Address:	560102
Website:	www.sendmygift.com

I ordered a combo of 449/- which include cake+personalized mug. They delivered the cake on the defined date but the mug is not delivered yet and it has been 6 days. Also the cake they provided is of very poor quality and not up to the mark. i have uploaded a personal photo to be printed on the mug but the mug is not delivered. Kindly look into this matter.
Order ID- #[protected]