[Resolved] Sendmygift.com — Product not delivered or not even refunded

silpa16

from Bengaluru, Karnataka

Address:	560103
Website:	www.sendmygift.com

My order with order id[protected] was suppose to be delivered on 9th Feb 2016.
But has not been yet delivered .
When i call customer care they say they will deliver by 9 pm
But it was not delivered . They simply said sorry and told there is no escalation contact
Its completely fake website.
Please don't order through sendmygift.
They never response to mails and live chat. Worst experience

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Comments

silpa16

from Bengaluru, Karnataka

People are sending gifts for timely surprise and you guys are delivering gift late night when my parents are already out . and when they asked to deliver in the location they are your people refused .. this is worst .. You should mention in your site that your standard delivery is late night . This is not the proper way to understand the emotions of the person who is sending gift .

Many times I called customer care to atleast give the number of delivery guy so that I can ask him to deliver on time .. But customer care told they are not responsible for this . They cant help in this

I will never never choose send my gift for gift and would never recommend any one .. Cheaters .