This is with respect to my order#[protected], order details as per below snapshot. I am writing this email out of frustration that I am going through due to the products not being delivered as per the agreed shipping date of 16th Jan’16. Though my order[protected] had two products Always Close to My heart and Cheeky orange Monkey, on the delivery day of 16th Jan’16 only Always Close to My heart was delivered and Cheeky orange Monkey wasn’t delivered. On calling and following up with your customer care executes from 16th till date neither the product is delivered nor I am getting any required response from them. In return they are harsh and rude in responding to my queries. I have been made to wait on calls for long duration and still in no vain.
I had one of the worst experience of my lifetime on approaching and ordering in your website and now I feel that I have been cheated and there is no one to hear my cry, I am sorry to say that this will surely impact your market in coming days.
Was this information helpful?
No (0)
Yes (0)
SendMyGift.com customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment