[Resolved] Sendmygift.com — Cheating customer | |||||
I ordered a cake on 16th of jan with {Order ID:[protected]}, then because of some personal reason i canceled the ordered and confirmed thrice with there support team Mr. Prateek, from that day i am asking for the confirmation mail about the cancelation, but no response from there end. I spoke with Mr. Abdul(Floor Supervisor) and he promised to take necessary action within 24-48 hours of time.. Later on no response even if you call and ask they says there is no status with this Order ID, I don't understand there business policy and followup procedure. After calling so many times, on 30 jan they sent a cancelation mail which screenshot i have attached here. Later on no response and if we are asking on chat support they doesn't know anything about this. Calling on support num just make us to wait and then they cut the cal. They are making the fraud of the customer and increasing there business by cheating. I need some support to take necessary action regarding this company to stop cheating to customer and shut there business. If they doesn't know how to support a customer and make them satisfactory, they are not allow to cheat. Money always doesn't matter, but if you open a company for online business, then don't cheat to customer. Customers only make your business and shut them also. If this messages is reaching to any higher authority or person, please get in touch with me to take necessary action on this company. Was this information helpful? | |||||
Complaint marked as Resolved
SendMyGift.com customer support has been notified about the posted complaint. | |||||
 8 Comments | |||||
Comments
I have ordered a gift from sendmygift.com yesterday. My order no. is[protected]. I faced so many problems just after placing my order. No one gave proper response. No one follow our humble requests. And after all of this mess they didn't deliver all the products. My friend got only a cake and a bouquet. Teddy was missing in it.
I'm completely dissatisfied with this site and I'll never place a order from this site in my lifetime. And I'll always give a bad feedback to my friends regarding it.
I'm completely dissatisfied with this site and I'll never place a order from this site in my lifetime. And I'll always give a bad feedback to my friends regarding it.
https://www.consumercomplaints.in/sendmygift-com-cheating-customer-c1224112
I have ordered a gift from sendmygift.com yesterday. My order no. is[protected]. I faced so many problems just after placing my order. No one gave proper response. No one follow our humble requests. And after all of this mess they didn't deliver all the products. My friend got only a cake and a bouquet. Teddy was missing in it.
I'm completely dissatisfied with this site and I'll never place a order from this site in my lifetime. And I'll always give a bad feedback to my friends regarding it.
I have ordered a gift from sendmygift.com yesterday. My order no. is[protected]. I faced so many problems just after placing my order. No one gave proper response. No one follow our humble requests. And after all of this mess they didn't deliver all the products. My friend got only a cake and a bouquet. Teddy was missing in it.
I'm completely dissatisfied with this site and I'll never place a order from this site in my lifetime. And I'll always give a bad feedback to my friends regarding it.
Hello SendMyGift Team,
When can I expect a reply from you guys, as you just send a mail saying the refund is done but still i haven't received the money in my account. Its been more than a week and no response from your end. Its very bad service you guys are providing to customer, also a very unprofessional way of giving service to the customers.
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When can I expect a reply from you guys, as you just send a mail saying the refund is done but still i haven't received the money in my account. Its been more than a week and no response from your end. Its very bad service you guys are providing to customer, also a very unprofessional way of giving service to the customers.
SendmyGifts didn't deliver my order placed on 12th Feb Order[protected]
Please find the copy of my complaint sent to Bangalore cyber police at [protected]@blr.vsnl.net.in, [protected]@kar.nic.in on Order[protected]
Dear SirMadam,
Good morning.
I would like to inform you that sendmygift a online company https://www.sendmygift.com indulging in cheating people.
They took the money on 12th and supposed to get delivered on 13th. Till now the order is not get delivered.
There are too many reviews in the consumer forum
They are not reachable over phone or email. Only their chat window shows some agents were online and they just make false promises.
Please save the innocent people from these fraudsters.
Any help from you is very much appreciated.
Dear SirMadam,
Good morning.
I would like to inform you that sendmygift a online company https://www.sendmygift.com indulging in cheating people.
They took the money on 12th and supposed to get delivered on 13th. Till now the order is not get delivered.
There are too many reviews in the consumer forum
They are not reachable over phone or email. Only their chat window shows some agents were online and they just make false promises.
Please save the innocent people from these fraudsters.
Any help from you is very much appreciated.
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Still i haven't received any money as you said the refund is Done, I just got a mail on the same.