Sendmygift.com — Refused delivery of my booked gift

Address:Bangalore, Karnataka, 560001
Website:www.sendmygift.com

On 19th January I had booked a bouquet and cake combo for my best friend who had a birthday on January 23rd and since she was pregnant...i ordered something she would like. The customer care executive duped me into standard delivery assuring me that it would be delivered by 23rd Jan noon. Today I called them 6 times requesting them to deliver before noon and evening but they refused rudely and said there is no seller and it can be delivered by 8pm or 9pm max and not beyond that. When I called them at 10 pm...they said it will be delivered only on 24th night. What is the point of delivering the gift after the birthday???... they deducted money from my account and are not refunding my money nor delivering my gift...i am very upset that my surprise for my best friend failed...this website is fake and run my people who extort money by duping customers...no one should ever book gifts from this website...their license should be cancelled...their logo is "delivering emotions" but they played with my emotions! This website should be banned...
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    SendMyGift.com Phone
    +91 91 4859 2591
    SendMyGift.com Address
    #32/A, 9th Main, 6th Sector, HSR Layout, Bangalore South, India - 560102
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