[Resolved] Sevenmantras.com — about falsifying and rude response

prasannasb

from Chennai, Tamil Nadu

Address:

Solapur, Maharashtra

I've ordered 1 dozen mangoes from the company named sevenmantras after 5-6 days order came but there was only 8 pieces inside the parcel..and 3-4 of them are not edible as they are rotten completely.. when i asked them to change order or give my money back first he had talk with me in very rude manner.. after sometime somehow i convinced him to change the order. next day someone amol guy called me up and told me that order will be replaced in 2 days.. and today is 6th day but still i have not got order or shipment number of mangoes.. please help me ..

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Aug 14, 2020

Complaint marked as Resolved

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Comments

diksham

from Ahmedabad, Gujarat

I had ordered 1 dozan mangoes on 1st May. And did not get any delivery yet. I had emailed the customer support several times. But no response. After calling customer care 2-3 times, I got a response that, "You will definitely get your order delivered in 2 days" .. And I am still waiting after 2 days for order. I had even emailed them to cancel off my order but no response yet. !