Shaadi.com — Forcing customer to buy membership and placing membership order without any consent

Website:

www.shaadi.com

The customer care from Shaadi.com is forcing people to buy membership plan. They are quoting high prices for the membership whereas the actual price was showing far less in shaadi app. When I told them over the call that I am able to see the less price in shaadi application, they swiftly updated the price from backend and increases the price, thinking that the customer is a fool. They also placed the order on my behalf for Platinum Plus membership without any consent and sent the link for the payment. This is purely a scam going on. I am from IT industry so these things I am fully aware of. I don't know for how much people they have done the same thing and they have fallen for them. Also they have list of all fake profiles that they manage themselves to fool people.

Please refund my amount for my previous plan as most of them profiles were fake and did not get any response.