[Resolved]  Shaadi.com — Nonconsent Interest Sending & Poor Complaint Response

Address:Coimbatore, Tamil Nadu

I have been raising complaint on receiving an invitation to connect by email from one of the registered shaadi.com member and renewed the membership to get the number. Post renewal contacted the member and come to know that she did not send any invitation. Later communicating this to shaadi.com customer care, they replied that on behalf of members the system will send invitation without the consent of that particular member. This is one such cheap marketing technique used to make money. Also received invitations from member registered as female in the gender column, but the uploaded photographs are of a male. Even communicating this the reply was initially the member has selected a wrong gender. Then I questioned that what verification do shaadi.com admin have for the uploaded photos prior to listings. With continuous follow up they started disconnecting from the chat, requested for a call back from the managers with authority, till today no actions. They fake people with such activities without any guilt and not ashamed to continue further... and this is the saddest part. Badrinath N Rao [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    People-Group / People Interactive India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    345
    Pending
    0
    Resolved
    132
    People-Group / People Interactive India Phone
    +91 22 4351 7007 (HQ)
    +91 22 4200 7007 (Infocom)
    People-Group / People Interactive India Address
    2B (2) (ii) Ground Floor, Film Centre, Building 68, Tardeo Road, Tardeo, Mumbai, Maharashtra, India - 400034
    View all People-Group / People Interactive India contact information