Shell Petroleum — Fooling customers into filling engine oil/coolant

Went to shell petrol bunk at Whitefield Bangalore. They did a free bonnet check and said the coolant needs to be changed. They mentioned free service and said a top up can be put. The coolant was completely fine and full. They tried their best to make us sit elsewhere and distract us. No coolant went in. The employee then said start the car and press the accelerator while we fill. He poured 2L of the coolant outside the car. Which we got off and noticed.
Please don't fool customers as part of revenue tactics.
Whoever is reading this, do not allow any shell bunk to do their free checks. Better still don't fill fuel at their bunks
Never go to shell petrol bunk - the prices being high is one thing but this blatant cheating of customers is absolutely unacceptable
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