Verified Support
Feb 13, 2018
Shine.com Customer Care's response Dear Sir,
With reference to your complaint, we cannot extricate records utilizing your name. If you are a paid client of Shine.com, please share your registered email id or the contact number with us to enable us to check your profile and address your concerns.
The details does not belong to shine.com . We, at Shine.com do not charge for any guaranteed job opportunity and for the refund as we do not have any refund policy and it is merely a platform for users and consultants to disseminate information with respect to job opening across the world. There are many fraudster activities at the hands of many criminal elements.
Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.
Also, you can initiate the below actions before relevant authorities for your claim:- A) File a complaint with your bank to get a charge back and ask them to blacklist the merchant who made this transaction. We would be happy to help you through the entire process.
Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/
Regards,
Team Shine
Verified Support
Feb 13, 2018
Shine.com Customer Care's response Dear Sir,
Please ignore my previous response as it was sent by mistake.
With reference to our discussion, you had made the payment of Rs.3103/- for the Round one service.Round one is a job referral platform that helps you get noticed by the HR of an organization by connecting you with the relevant person within the organization who can refer your profile.In this service you need to complete your profile first.Once it is done your premium membership will get activated automatically.
After that you need to Search your jobs by Specifying your industry and location.You are eligible to send the 3 referrals in a day, 21 in a month and 126 within 6 months.
Click on Get Referred to have your profile sent to them. If they agree to speak with you, we will connect you with them on the phone.Speak with your referrer and prove your merit. Answer any questions they may have about your background, and win their approval.
If you succeed in impressing your interviewer, you will be notified of your internal referral for the job you had requested, so your chance of getting hired is maximized! Will arrange a login details on priority.
Moreover, If you are getting a call for further payments, then sales team tried to propose you for value added services after analyzing your profile which is up to you whether you want to buy it or not.
If there is anything else we can do for you, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.
Regards,
Team Shine
Mark a mail on [protected]@ccavenue.com for further investigation