Shine.com — Job Services and Certification

I took the service from Shine.com and paid around 1.5 lakhs for the resume services and certifications. However after taking huge money there is no service which was committed to me and today 18-Oct-2023, i got a call from Shine - [protected] for cancellation of service and refund the money and cancel my services with them. I was asked to login through www.shinecomplain.co and was guided to follow the screen. Once i entered the details my card account was again debited with Rs. 20, 000 and two more transactions fortunately which got declined (Rs.44, 000 and Rs 4900) due to incorrect OTP. Real cheaters and they dont give time to think and when i raised the suspicion they disconnected the call.

Am not sure whether why these guys are cheating people in the name of job services and on top of this, its part of Hindustan times which is a prestigious organization.

Can someone help on this
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Shine.com customer support has been notified about the posted complaint.
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Comments

Dear Sir,

We take customer satisfaction seriously and are glad to hear from you.

First, we would like to apologize for the frustration you've been experiencing recently. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services.

We will respond to you shortly and we request you to bear with us in the interim. Thanking you and assuring you of our best services at all times.

Thanks and Regards,

Team Shine

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