[Resolved] Shine.com — Assured services not provided even after 7 months of payment .

srinivas.kadiyala

from Chennai, Tamil Nadu

Address:

Hyderabad, Andhra Pradesh

In December I received a call from Mr.Akash from shine.com, saying that we are providing Resume build services which will improve the career chances. After several follow ups from him I paid Rs 4199/- to avail their services. But next day he called me and told to avail services of certificates verification and CV summary by paying Rs 6000/- more. I denied and told to prepare my resume only. Later their senior Mr.Rakesh called me and tried to convince me to pay additional amount to get the services activated which they had not told me while explaining the services.I am really unhappy about the service and feel cheated.I would highy recommend not to jump into any decision while availing any services with Shine.com The team members who spoke to me were not sticking to their words and were not customer friendly. Till now we have not revived any positive response to my mails or calls..I have lost trust on them and regret for falling in the trap of Shine.com Till date they didn't provide the service for which I have paid.

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May 12, 2017

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2015

Shine.com Customer Care's response Dear Sir Greetings from shine.com As per our discussion ,we are working on the same and will get back to shortly. In case of any queries, you can call us on[protected] / 9420 or email us on [protected]@shine.com.

Jul 31, 2015

Updated by srinivas.kadiyala Today I got a call from+91 [protected] introducing him self as Mr.Vishal Singh from Shine.com.
He told me Shine.com wants to return your payment so plz share your Debit card details.
When I questioned why shouldn't you do it by NEFT he told our server has some problem.
So he could do it only through Debit card transfer.
After giving details of card number and CVV code it was found that he has initiated a txn of INR 2557 at mypaycash_EBS on my card.
When he was requested to share OTP generated on my phone, I refused to do.
I suspect a this is a fraudulent call and action is to be initiated against this type of fraud calls.

Aug 04, 2015

Updated by srinivas.kadiyala On alternative day I am getting a call from shine.com quoting your services will get activated by our team in a day.
But nothing has been done so far.