Shoes On Loose — Cheated us

Website:www.shoesonloose.com

I had booked a trip for my husband and myself after seeing kusha kapila’s post on shoes on loose - maldives trip. That was the first time i came across this company. I live in the united kingdom and only because kusha had posted about this trip and i trust and like her, i booked a trip to dubai for july and was really looking forward to it.

But then coronavirus happened and there’s no way we can go on that trip now.in such difficult times when there’s uncertainty everywhere about everything, it’s really frustrating because they have ghosted us and are not giving us any information about our refund or other alternatives. I have written emails, sent messages on instagram but no reply from them.

However, they have been continuously posting things on their instagram handle like nothings happened at all. This is even more frustrating.

Please help us get a refund. It’s our hard earned money and we hope this isn’t a fraud company in india looting us for money.
On a side note, they have deleted my comments and also blocked me on instagram (@tewarianubha) which is downright unethical.

-anubha tewari
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We area also facing the same issue.
Booked Turkey Trip for April with complete payment. Mohit poddar (founder shoes in loose) denied any refund or anything even after receiving flight refunds in his wallet.
Kindly get in touch if want to launch a joint complaint.
Rachit Gupta
[protected]@i_rachitgupta
shijov17's reply, Aug 23, 2020
Hi Rachit,
I'm also facing the same problem. My airlines have transfer the fund to the agent and they have given me the transaction details also. But still I have not received the payment from SOL. Kindly help me to file joint complaint.

Regards,
Shijo Varghese
+91 94298 95361
Same thing happened to me as well. I did not book flights through them, but the whole trip money is stuck with them. It looks like they are running away. No proper response to emails, no one answers the phone
Meghna1812's reply, Sep 29, 2020
Hi,
We are going through same situation.
Please connect on 9326446252.
Read your case on this forum. We also have a similar experience with SOL.

We are planning for filing a case in consumer court. Would you like to connect with others who are facing same issues with SOL?
Surabhi Ramachandran's reply, Nov 24, 2020
Yes, i am available on 9620695712
This same issue had happened with me also. We had also booked our trip to Turkey and had made full payment to them. Our trip got cancelled due to covid. They have failed to respond to any of our calls or emails. I am in favour of lodging a joint complaint against shoes on loose.
Anybody willing to do so please get in touch with me at [protected]@gmail.com.
We had booked our trip to Turkey with shoes on loose scheduled for the month of May 2020 and had made an advance payment to them. Due to covid, our trip got cancelled and shoes on loose raised their hands to refund our amount.
They have continously failed to respond on our enumerous calls and emails.

We got in touch with Mohit poddar owner of shoes on loose but he has also refrained from responding to our emails or calls. They have cheated us by giving us false promises and also our money is stuck with them for no fault of ours.

We have suffered huge loss due to their negligence.

Those who have suffered similar issue please get in touch if you wish to lodge a joint complaint regarding shoes on loose.
The Owner Mohit confirmed to us on WhatsApp groups multiple times reassuring to me and my friends that we will get a refund if the government cancels the flights and blocks the tourism activities.

The Government enforced a lockdown and hence we were not able to travel. We asked for a refund they are conviently saying No for everything.
All the people who havent got a refund lets unite and put up a case.
Call me on Nine Eight One Nine Six Six Seven Three Five Three

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