Shoesup.in — Shoes, they are showing pictures send fake products and collecting amount

Address:9978 Adarsh Nagar, 151001 Bathinda Punjab, India
Website:support@support@shoesup

I am writing to bring to your attention a distressing incident involving my recent purchase from the online retailer Shoesup.in. Despite my efforts to resolve the matter directly with the company, I have been met with complete disregard and a lack of response, leaving me with no choice but to seek the intervention of the Consumer Court.

On [July 14 2023], I placed an order for a pair of shoes with Shoesup.in, with the corresponding order ID #4066. However, upon receiving the delivery, I discovered that an entirely different product was sent to me, clearly indicating a grave error on the part of the company. Since then, my attempts to contact their customer support have been in vain, as no one has responded to the contact number provided or to my numerous emails.

Furthermore, it has come to my attention that Shoesup.in is actively running Google ads to attract unsuspecting customers, making false promises and misleading claims about their services and products. This blatant fraudulent behavior warrants serious attention and immediate action to protect innocent consumers from falling victim to their deceptive practices.

Considering the aforementioned circumstances, I kindly request your intervention and assistance in addressing the following matters:

Investigation: I urge the Consumer Court to conduct a thorough investigation into the business practices of Shoesup.in, specifically concerning their false advertising and fraudulent activities.

Resolution: I seek the Court's assistance in ensuring a fair and satisfactory resolution to my complaint. This includes arranging for the return of the incorrect product delivered and securing the prompt delivery of the correct item as per my original order.

Compensation: I request appropriate compensation for the inconvenience, mental anguish, and wasted time caused by Shoesup.in's actions. It is only fair that they bear the financial consequences of their negligence and fraudulent behavior.

Public Awareness: I strongly recommend that the Consumer Court take necessary steps to alert the general public about the fraudulent practices of Shoesup.in, thus safeguarding other unsuspecting consumers from falling prey to their deceitful tactics.

I have attached all relevant documents as evidence, including order confirmation, delivery receipts, and communication attempts with Shoesup.in. These documents will support my claims and aid in the resolution of this matter.

I trust in the efficacy of the Consumer Court to address this issue promptly and diligently. It is my sincerest hope that this complaint will not only result in a satisfactory resolution for myself but also serve as a deterrent for Shoesup.in and other similar fraudulent entities.

I eagerly await your prompt attention and action in this matter. Thank you for your commitment to protecting consumer rights and ensuring justice in the marketplace.
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    9978 Adarsh Nagar, 151001 Bathinda Punjab, India
    India
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