[Resolved]  Shopcherries.com — Inaccurate products sent and promised prize money not given. Total FRAUD!!

Address:

New Delhi, Delhi

I had placed an order with id[protected] and invoice no. 1142519 on 22 March 2014. There were several issues with this order which are as follows: The shoes which came were not Reebok shoes as promised, and also not of the same worth. They were ordinary shoes of worth around 500 INR. Moreover the invoice contained an entry for Reebok shoes, which was penned through on the invoice itself. I contacted your customer care, but there was no resolution on this. The amount deducted was supposed to be converted to EMI which it was not. The executive (Anushka) and her manager(Rahil Kapoor) said that this was a welcome gift and I could order anything on your website of worth 9998 INR, which was the valuation of the order, but this did not happen. Most importantly, this transaction was made to generate a nominee id for a contest (Swift car contest), where I would get a guaranteed prize of at least 3 lacs. I called your customer care to verify this, and they confirmed that this was true over and over again. A confirmation mail was SUPPOSED to be sent in 3-4 hours, and has not arrived till today. I got a call from the contest disbursement department, asking for a transaction of 40k as tax even before the prize money was credited. I requested to credit the amount minus the taxes, which the representative refused. This was not legitimate so I did not pay any further amount, being already fooled once by the company. I have made over 50 calls to the customer care to let me know the whereabouts and there has been no response at all. They have confirmed that the prize money will be credited and assured a call back, which never comes. I have the invoice and mails which were sent to me as proof. I have attached the invoice as proof. In it you can notice that the entry for Reebok shoes has been tampered and Reebok has been penned through.