I placed a order for clothes on theclothboom store on shopify I paid an amount of Rs.1995 and immediately received a order confirmation mail from [protected]@gmail.com via shopify.com. After three days my order account showed that my order has been fulfilled. Whereas I never received any courier details or calls. There were no valid contact details given so I did not receive any reply to my emails. I wrote to shopify where they advised me to deal with the store or process my refund through my bank. I searched on google and found their customer care number and they said that they cannot fulfil my order and the amount would be refunded by google pay. They told me that they will send me an sms message which I should copy and send to a phone number they provided. When the sms came it was SBIUPI very confidential not to share with anybody. This is the typical fraud done in case of online crimes. Therefore I did not forward the message and instead told them that I would complain against them and since that time the phone numbers are not working.
Note these numbers: [protected] and [protected]
Beware definitely shopify has many fraud stores who have nothing to sell and are there to con customers. Shopify does not take any responsibiliity of these cases.
Do not use shopify as these stores are fraud. Avoid using Shopify.
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