Shopify — Delivery issues and

I ordered a set of High Back Director Boss Executive Revolving Chair from Chairwood through the Shopify site on 17th September 2022 and till now there have been no updates on its delivery date and the site is not reachable for any updates or contacts.
An email sent to us by the company with the email ID [protected]@gmail.com was sent confirming the order that is now unreachable which has all the information regarding the order details.
The Order Number is #1072.
Kindly revert and please sort this issue out as soon as possible.