| Address: | Kolhapur | | Website: | Shoponn |
Currently, Shoponn is the market leader in the list of worst online shopping websites in india. They hit the rock bottom in almost every aspect of the online purchase experience. Don’t fall for the cheaper prices. Better stick to Amazon, Flipkart etc. I am listing my own experience. This company (NEPL) is based at kolhapur, maharashtra. I purchased Symphony diet air cooler priced Rs 9500 in march 2020. Today is 14 June 2020. I have not yet received the air cooler. When I purchased the air cooler, in two days they gave me a message that the cooler is dispatched through Expressbees but they have not sent me the tracking ID even on repeated requests which means they have not shipped the item. I sent them a number of polite requests regarding my order to which they have not responded. Last week, I sent them a strongly worded email to them. The very next day a lady from shoponn called me as if she is a employee of expressbees telling me that my cooler is lying with them and due to corona virus pandemic they could not deliver the item. They are using the pandemic to cover up all their crap. The interstate trucks have started moving more than a month ago. They still could not deliver the item. They even don’t have courtesy to respond to my emails or calls or to at least call me and tell me what the problem is. Till date they have not sent me the tracking id. I am looking for a legal course now. Was this information helpful? | 
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