Shopper Stop — False commitment to sell membership

Address:

New Delhi, Delhi, 110058

I have purchased a first citizen membership from sopeers stop janakpuri, delhi outlet. The marketing people told us that there are various benefits including free parking.
First time, when i bought the membership they have redeemed the parking by adding points in my card without any purchase. Anyhow, i purchased the product later but the parking amount was added already without any bill or purchase.
Now, i went there for the second time, they are not ready to redeem the parking money instead they are forcing us to buy something.
They have never told me this at the time of purchase.

Parking fee is just a small amount which will not make anybody poor or rich. What matters is ethics and loyality that you give to your customers.
I request you to please help me getting refund my membership or provide me free parking as told by them.